For all ordering questions or delivery concerns, please send an email to:

Please note that we DO NOT accept orders by phone. All orders must be placed using our online system or via invoice.

Our customer service team is available Wednesday - Saturday, 10 am - 5 pm and CLOSED Sunday-Tuesday.  Please note that you may experience a delay in response as we are currently operating with minimal staff. 

otr location

6 W 14th Street, Cincinnati, OH 45202

Store Hours: Fridays & Saturdays, 12pm-9pm

contact us


We do NOT accept orders by phone.


"Do not be afraid or discouraged, for the Lord will personally go ahead of you.  He will be with you; He will never fail you nor abandon you." Deuteronomy 31:8